Terms & Conditions
Terms & Conditions
Swachh Sulabh Foundation is thankful to all of its supporters including those who contribute time, material or money to help us continue doing our mission. Swachh Sulabh Foundation maintains strict donor privacy policies to protect the integrity and privacy of personal information gathered from our supporters and visitors through all our communication channels, as well as to our Websites and those who donate through them.
Is donation secure?
Absolutely. The security and confidentiality of your information is our highest priority. We use industry-standard SSL (secure socket layer) technology to protect your information and provide a safe and secure environment for online donations.
Is donation tax-deductible?
Yes, Absolutely. Donation to Swachh Sulabh Foundation are Tax Deductible under 80G. To claim tax exemption, please keep the donation receipt as your official record. A donation receipt will be sent to you at the email address that you would have provided while making donations, as soon as your donation is processed.
Refund Policy
Swachh Sulabh Foundation follows a reliable refund policy to let our donors feel privileged about their association with us. We take utmost care about processing donations as per the mandates our donors in the donor forms, both offline and online. But in case of an unlikely event of an erroneous deduction or If the Donor wants to cancel/deduct the donation, Swachh Sulabh Foundation will respond within 7 working days from the date of receiving the complaint from donor. The timely refund of the wrongly deduced amount will depend on type of card used during transaction. We would require a proof of deduction of the donation amount and a written communication for refund from the donor within 2 days after donation.
- In such cases if the receipt already has been issued, then the Donor need to return the original receipt at our official address.
- In the case of tax exemption certificate already issued, refund will not be possible.
Anonymous donor information may be used for promotional and fundraising activities. Comments that are provided by donors may be publicly published and may be used in promotional materials. We may use available information to supplement the Donor Data to improve the information we use to drive our fundraising efforts. We may allow donors the option to have their name publicly associated with their donation unless otherwise requested as part of the online donation process. We use data gathered for payment processors and other service providers only for the purposes described in this policy
Security
Swachh Sulabh Foundation are committed to protecting donor personal information from unauthorised access, alteration, disclosure, or destruction. Among other things, we undertake a range of security practices, including measures to help secure web access to sensitive data and undertake efforts to address security vulnerabilities for various tools and databases.
Other Disclosures
Swachh Sulabh Foundation may disclose information when required by law; when needed to protect our rights, privacy, safety, property, donors, or users; and when necessary to enforce our terms of service.
Updates
Swachh Sulabh Foundation may change the Donor Privacy Policy from time to time. Any and all changes will be reflected on this page. Substantive changes may also be announced through the standard mechanisms by which we communicate with our users and community. You should periodically check this page for any changes to the current policy.
Data Retention
Swachh Sulabh Foundation seek to retain donor-related information only as needed to fulfil the purposes described in this policy unless a longer retention period is required by law or regulations. For example, tax laws in the India may require the Foundation to keep contact information and contribution level of donors on file.
Rights
Swachh Sulabh Foundation reserves the right for any modification or any alternation in the policy. You have certain rights with respect to the information we collect about you. Upon request, we will tell you what information we hold about you and correct any incorrect information. We will also make reasonable efforts to delete your information if you ask us to do so, unless we are otherwise required to keep it. By using the website or by providing the information, you consent to the collection and the use of the information you disclose on the website in accordance with this Privacy Policy and you shall be bound by the same.